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These terms of service govern your access to the services offered by SapphireServers

This service is provided as-is, no guarantees.

We always try to deliver the best service possible but we cannot guarantee that the services offered are always available

General Prohibitions

You agree that you are responsible for your own conduct and User Content while using the Services, and for any consequences thereof. In addition, you agree not to do any of the following, unless applicable law mandates that you be given the right to do so:

  1. Attempt to test the vulnerability of any SapphireServers system or network or Service, or breach any security or authentication measures interfere with, or attempt to interfere with, the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mailbombing the Services.
  2. Resell any service obtained from us.
  3. Host, use, access, or operate any illegal content.
  4. Use any temporary emails.
  5. Create, access, or operate multiple accounts, including but not limited to the same household.
  6. Access our services using TOR, Brave Browser, VPNs, proxys or any anonimizers.
  7. Share ANY of your account credentials with other people.
  8. Use any kind of system to hide, remove, or bypass any advertising displayed on our Services.
  9. Create, access or operate any new account if you previously deleted an account.
  10. Use any system bug to bypass any restriction or plan enforcing will result in direct server termination and ban from the platform
  11. Be younger than 13 years old

Upgrades and Payments

  1. We do not provide refunds, all payments are final.
  2. Any kind of chargeback or fund withdrawal will result in the associated account being terminated.
  3. We reserve the right to change a plan attributes or price without warning, no refund will be provided.
  4. If your server is suspended, or your account terminated due to a violation of this terms we will not provide any kind of refund.
  5. Plans cannot be transferred between servers or accounts.
  6. Credits cannot be transferred between accounts.
  7. If you are under the age of majority in your country you may only purchase any of the services or goods offered by sapphireservers.net with the involvement of your parent or guardian. Make sure you review these Terms with your parent or guardian so that you both understand all of your rights and responsibilities.

Support

We don’t have any SLA or support response times, we do our best but don’t make any promises

Spamming or sending multiple requests about the same issue will result in your account being terminated

Any kind of insults or disrespect against our staff or service will lead to account termination

Server Suspension/Deletion

Upon the end of available credit, any created server will be suspended immediately. If the credit is not replenished within two months of suspension, the server will be permanently deleted. We will not keep any backup of the server after it is deleted.

Account Termination/Suspension

We may suspend or terminate your access to the Services at any time and without notice to you, including but not limited to, if:

  • you fail to comply with the above Terms
  • we suspect fraud, or misuse by you of Content or Services
  • we suspect any other unlawful activity associated with your Account

In all cases where a server is suspended or an account terminated we will NOT provide any backup of user data.