Information we collect and how its used
Usually, your username cannot be traced back to you except if it contains your name or if you also use it on other platforms. Because of that, we protect your username the same way we protect personal data.
Your password is already concealed on your computer (hash) and will then be stored with more security on our servers. So your password will never reach our servers in plaintext and is extra secured.
We also save the point in time of your registration to create statistics. Besides that, we have to save that time to be able to prove that you have accepted this policy.
All settings of your Minecraft server and all files that are created by your Minecraft server are saved on our servers. Furthermore, we may send this data to remote backup servers
To be able to understand what happened when errors or problems occur we save miscellaneous activities on our website in a log file, e. g. when you start your server, who enters or leaves your server, when you up- or download a world or when you change your email address or password.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, after you signup and login to your control panel we collect the following information of all account actions (anything that makes changes to your account or services):
User
What you did
Timestamp
IP
Country
This information can and will be used to:
Security purposes
In case of payment disputes
Aggregated analytics
Support
Access Logs
We collect information that your browser sends whenever you visit our Service, the Access Logs.
This access logs include information such as your IP address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, we may also trace your IP to the country that it is registered to for security and intrusion prevention/detection reasons, as permited by GDPR article 6, paragraph 1, point F.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information.
Tracking and Analytics Tools
We use Google Analytics which help us know how users use our website so we can optimize and work on the most used features.
Email Messages
We may email you with updates or news from the website, we may also send you emails including but not limited to your account, such login alerts, security notifications, administrative updates to content you posted
We will never spam you with non-website related emails and will never provide your email to third parties
If you do not desire to receive emails from us please contact us in order to have your account deleted
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Legal
If required by law, will you disclose personal information of users to law enforcement agents.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and emailing you a notification.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Right to be forgotten
You can delete your account and all information related to it by requesting it via email to forgetme@sapphireservers.net
The provision of your personal data is neither legally nor contractually binding and is optional. If you do not agree to this policy, we cannot offer you our services, unfortunately.